CBX Solutions HR Team
HR is here to help answer any questions you may have during this process.
Please contact us by emailing hr@cbxsolutions.com
See below for additional contact resources.
Carrier Customer Service
Additional information regarding your benefit plans can be obtained at the carrier websites or by reaching out to the carrier customer service teams.
Contacts
| CARRIER / BENEFIT | PHONE NUMBER | WEBSITE / EMAIL | GROUP NUMBER | |||
|---|---|---|---|---|---|---|
| Carrier Benefit | Phone Number | Website/Email | Group Number | |||
| Cigna / HSA Bank | ||||||
| Medical | 877-556-5379 | www.mycigna.com | #3345254 | |||
| Accident | 800-754-8207 | www.mycigna.com | AI112429 | |||
| Critical Illness | 800-754-8207 | www.mycigna.com | CI112346 | |||
| Hospital Indemnity | 800-754-8207 | www.mycigna.com | HC111961 | |||
| Health Savings Account (HSA) | 877-556-5379 | www.mycigna.com | HSA Bank | |||
| Flexible Spending Account (FSA) | 877-556-5379 | www.mycigna.com | Cigna | |||
| Ameritas | ||||||
| Dental | 800-487-5553 | www.ameritas.com | 100424 | |||
| Vision | VSP: 800-877-7195 | www.ameritas.com | 100424 | |||
| The Hartford | ||||||
| Life and Disability | 877-896-9320 | www.thehartford.com | 715529 | |||
| WEX | ||||||
| Transit | 866-451-3399 | www.wexinc.com | WEX | |||
| Synergy Nurse Advocate | ||||||
| Contact: Susan Guerra | 704-275-0176 | susang@synergyhealthcare.com | ||||
Resources
Benefit Resource Center
Benefit Resource Center
IdentityForce: Identity Theft Protection
IdentityForce is available to employees that are actively covered by one of the medical plans offered by CBX Solutions
IdentityForce Customer Flyer
Additional Resources
Finding a Doctor
Choose a Medical Plan
with Confidence
Preventive Care
MDLIVE Overview
myCigna Programs
myCigna Navigation
HSA Bank Website Guide
Omada Health Program
Omada Program FAQ
MYgroup Employee Assistance Program - English
MYgroup Employee Assistance Program - en Español
