Benefit Resource Center (BRC)
The Benefit Resource Center is a free resource available to help CBX Solutions employees with a wide range of issues including:
- Deciding which plan is the best for you
- Benefit plan & policy questions
- Eligibility & claim problems with carriers
- Information about claim appeals & process
- Allowable family status election changes
- Transition of care when changing carriers
- Claim escalation, appeal & resolution
- Medicare basics with your employer plan
- Coordination of benefits
- Finding in-network provider
- Access to care issues
- Obtaining case management services
- Group disability claims
- Filing claims for out-of-network services
The Center is available by phone (855-874-0835) or email (BRCSouth@usi.com).
